Question 1

What is ObituaryAI?

Accepted Answer

ObituaryAI is an AI-powered service that helps you create personalized, professional obituaries in minutes. Our technology ensures each tribute is unique and respectful, capturing the essence of your loved one's life.

Question 2

How does ObituaryAI work?

Accepted Answer

Simply fill out our form with information about your loved one, choose a tone (formal, heartfelt, religious, or lighthearted), and our AI will generate a beautifully written obituary. You can preview it for free and pay only when you're ready to access the full version.

Question 3

How long does it take to generate an obituary?

Accepted Answer

Our AI generates obituaries instantly. Once you submit the form, you'll see a preview within seconds. The entire process, from start to finish, typically takes less than 10 minutes.

Question 4

Is my information secure?

Accepted Answer

Yes, we take privacy and security very seriously. All data is encrypted, we never sell your information to third parties, and you can request deletion of your data at any time.

Question 5

Can I access my obituary later?

Accepted Answer

Yes! After purchase, you'll receive an email with a secure link to your obituary. You can also sign in to your dashboard to access all your purchased obituaries at any time.

Question 6

How much does it cost?

Accepted Answer

ObituaryAI is free to use — you can create, read, and copy a complete obituary at any length, in any tone, at no cost. A one-time $19 Premium upgrade unlocks print-ready Word and PDF downloads, email delivery, unlimited regeneration in any length, and a shareable online memorial page. Funeral homes and professional writers can generate unlimited obituaries with a $29/month plan.

Question 7

What does the $19 Premium upgrade include?

Accepted Answer

Premium is a one-time $19 upgrade that unlocks everything beyond the free obituary text: print-ready Word and PDF downloads, email delivery, unlimited regeneration and edits in any length (so you can produce a short newspaper version and a long online tribute from the same details), and a shareable online memorial page.

Question 8

Do I have to pay to see my obituary?

Accepted Answer

No. Your complete obituary is free to read and copy — there's no paywall on the text. You only pay the one-time $19 if you want premium extras like Word/PDF downloads, email delivery, unlimited regeneration, and a shareable memorial page.

Question 9

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards through our secure payment processor, Stripe. This includes Visa, Mastercard, American Express, and Discover.

Question 10

Is there a refund policy?

Accepted Answer

Yes, we offer a 7-day satisfaction guarantee. If you're not completely satisfied with your obituary, contact us within 7 days of purchase for a full refund.

Question 11

What print products do you offer?

Accepted Answer

We offer beautifully designed, print-ready memorial keepsakes — funeral programs, prayer cards, funeral cards, memorial bookmarks, and thank-you cards — available as affordable add-ons, individually or as a discounted bundle. Current pricing is shown when you add them after creating your obituary.

Question 12

How do I get print products?

Accepted Answer

After purchasing your obituary, you can order print products from your obituary page. Choose your preferred style (Classic, Floral, or Religious), customize with your loved one's photo, and receive print-ready PDF files instantly.

Question 13

What formats are the print products in?

Accepted Answer

All print products are delivered as high-resolution PDF files that are ready for professional printing. You can print them at home or take them to any print shop.

Question 14

Can I edit the obituary after it's generated?

Accepted Answer

After purchase, you can copy the text and edit it in any word processor. You also have the option to regenerate with updated information. Our dashboard makes it easy to access and manage all your obituaries.

Question 15

What tones are available?

Accepted Answer

We offer four distinct tones: Formal (traditional and respectful), Heartfelt (warm and personal), Religious (includes faith elements), and Lighthearted (celebrating life with gentle humor).

Question 16

Can I generate obituaries in different languages?

Accepted Answer

Currently, ObituaryAI generates obituaries in English only. We're working on adding support for Spanish, French, and other languages in the future.

Question 17

How can I share the obituary?

Accepted Answer

After purchase, you can copy the full text, print a PDF, share via email, or create a public memorial page with a shareable link. Your dashboard provides easy access to all sharing options.

Question 18

What is the dashboard?

Accepted Answer

The dashboard is your personal space to view all your purchased obituaries. After any purchase, you'll receive an email with a secure magic link to access your dashboard—no password needed!

Question 19

What if I encounter an error?

Accepted Answer

If you experience any technical issues, please contact our support team at support@obituaryai.com. We typically respond within 24 hours and will work to resolve your issue promptly.

Question 20

Can I save my progress and return later?

Accepted Answer

Yes, your form data is automatically saved locally as you type. If you need to leave and come back, your information will still be there (on the same device and browser).

Question 21

What browsers are supported?

Accepted Answer

ObituaryAI works on all modern browsers including Chrome, Firefox, Safari, and Edge. For the best experience, we recommend using the latest version of your preferred browser.

Question 22

Is there a mobile app?

Accepted Answer

Currently, ObituaryAI is web-based and works great on mobile browsers. A dedicated mobile app is in our development roadmap for the future.

Frequently Asked Questions

General Questions

Pricing & Payment

Memorial Print Products

Using ObituaryAI

Technical Support

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