ObituaryAI

    Privacy Policy

    Last updated: August 4, 2026

    1. Introduction

    ObituaryAI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our obituary generation service.

    2. Information We Collect

    Personal Information

    We collect information that you provide directly to us, including:

    • Name and contact information (email address)
    • Payment information (processed securely through Stripe)
    • Information about the deceased person for obituary generation
    • Account credentials for registered users

    Automatically Collected Information

    We automatically collect certain information when you use our Service:

    • IP address and device information
    • Browser type and operating system
    • Usage data and analytics
    • Cookies and similar tracking technologies

    3. How We Use Your Information

    We use the collected information to:

    • Provide and improve our obituary generation service
    • Process payments and manage subscriptions
    • Send service-related communications
    • Respond to customer support requests
    • Analyze usage patterns to improve user experience
    • Comply with legal obligations

    4. Data Sharing and Disclosure

    We do not sell, trade, or rent your personal information. We may share information with:

    • AI processing: OpenAI processes the information submitted for obituary generation
    • Payments: Stripe processes checkout, billing, and subscription information
    • Hosting and storage: Vercel, managed PostgreSQL/Neon, and Vercel Blob support delivery and storage
    • Email: Resend or configured SMTP providers deliver account and obituary messages
    • Analytics: Google Analytics/Google tags may process usage and device data when enabled
    • Legal Requirements: When required by law or to protect our rights
    • Business Transfers: In connection with a merger, acquisition, or sale of assets

    Analytics is optional and starts only after you choose “Allow analytics.” We also keep aggregate first-party funnel events—such as form started, draft completed, checkout started, or purchase confirmed—after that choice. These events use a strict property allowlist and do not contain obituary text, names, email addresses, dates, locations, causes of death, or payment credentials.

    5. Data Security

    We use technical and organizational safeguards intended to reduce unauthorized access, alteration, disclosure, or destruction. No online service can guarantee absolute security. Current safeguards include:

    • Encrypted transport (HTTPS) for production traffic
    • Authentication and access controls for account features
    • Dependency updates and security review as the service changes
    • Secure payment processing through PCI-compliant providers

    6. Data Retention

    We retain information while it is needed to provide the service, maintain transaction records, resolve disputes, and meet legal obligations. To request deletion or a copy of your information, contact the privacy address below. Some transaction records may need to be retained where required by law.

    7. Your Rights and Choices

    You have the right to:

    • Access and receive a copy of your personal information
    • Correct or update inaccurate information
    • Request deletion of your personal information
    • Opt-out of marketing communications
    • Disable cookies through your browser settings
    • Decline optional analytics without losing access to the generator

    8. Children's Privacy

    Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

    9. International Data Transfers

    Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

    10. California Privacy Rights

    California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to request deletion of personal information.

    11. Changes to This Policy

    We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

    12. Contact Us

    If you have questions about this Privacy Policy or our privacy practices, please contact us at:

    Email: privacy@obituaryai.com

    13. Cookie Policy

    We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.